Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly, such as when you contact us, subscribe to our newsletter, or use our services:

• Contact information (name, email, phone number)
• Company information (business name, address)
• Communication preferences
• Any information you choose to provide in communications

Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information and operating system
• Usage data and website interactions
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our services
• Responding to inquiries and customer support
• Sending marketing communications (with consent)
• Analyzing website usage and performance
• Complying with legal obligations
• Preventing fraud and ensuring security

3. Legal Basis for Processing (GDPR)

For EU residents, we process your data based on:

• Consent: When you voluntarily provide information
• Legitimate Interest: For business operations and improvements
• Contract: To fulfill service agreements
• Legal Obligation: To comply with applicable laws

4. Data Sharing and Disclosure

We may share your information with:

• Service providers (analytics, hosting, customer support)
• Professional advisors (lawyers, accountants)
• Law enforcement when legally required
• Business partners (with your consent)

We do not sell your personal information to third parties.

5. Your Rights

GDPR Rights (EU Residents)

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

US State Privacy Rights

If you are a California, Colorado, Connecticut, Virginia, or other applicable state resident, you may have additional rights including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to correct inaccurate information
• Right to opt-out of sale/sharing of personal information
• Right to limit use of sensitive personal information
• Right to non-discrimination for exercising privacy rights

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.

Types of cookies we use:

• Essential cookies for website functionality
• Analytics cookies to understand usage patterns
• Performance cookies to optimize website speed
• Marketing cookies for personalized content (with consent)

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Specific retention periods:

• Contact inquiries: 3 years from last contact
• Marketing data: Until consent is withdrawn
• Analytics data: 26 months (Google Analytics default)
• Legal compliance data: As required by applicable law

8. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to the US. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Information

For questions about this privacy policy or to exercise your rights, contact us at:

EU Representative (if applicable)